January 2026 Updates: Unified Activity Feed, SMS Chat & More
We've been hard at work making your AI Receptionist more useful! This update brings a unified activity feed, SMS chat capabilities, custom call legal disclosures, and expanded plan features. Here's what's new:
New Unified Activity Feed
Your call dashboard has been replaced with a unified activity feed, making way for more communication channels. The activity feed now shows calls, SMS, and messages in one place, giving you a complete view of all your customer interactions without switching between different sections.
SMS Chat Agent
Your AI Receptionist can now SMS chat with callers directly! This new feature is enabled by default, but you can enable/disable it on your main dashboard page. This means your customers can reach you through text messages, and your AI will handle those conversations just as intelligently as it handles phone calls.
Custom Legal Disclosure
You can now set your own custom disclosure message. The disclosure is required by law to inform your callers that the call is recorded and that they are speaking with an AI. Now you can get creative with your disclosure, integrating it seamlessly into how your AI Receptionist answers calls. Make it friendly, professional, or perfectly aligned with your brand voice.
Expanded Plan Features
In addition to voice minutes, all plans now include transfer minutes, SMS, and MMS. You have more ways than ever to connect with your customers across multiple communication channels. Whether they prefer calling, texting, or sending images, your AI Receptionist can handle it all.
Booster Packs for Plan Overages
If you surpass your plan limits (we let you know if you are getting close), we now offer a generic "booster pack" credit system that handles over-plan allocations. Voice minutes are industry-leading 25¢ per minute while call transfer minutes, SMS and MMS are determined by country and number and are displayed transparently on your dashboard's contact information when you configure them.
Essential Plan Upgrade
The Essential plan now includes access to all 10 AI voices plus the "text" knowledge base type. More features, same price!
Solopreneur Plan Upgrade
The Solopreneur plan now has full knowledge base access including FAQ, text, documents, and URLs. Build a smarter AI without upgrading!
MMS Image Understanding
Voice and SMS agents can now fully analyze images sent via MMS, allowing your AI Receptionist to help your customers by understanding what they are seeing. If an image is sent via MMS during a voice call, the voice agent will analyze it. Otherwise, the SMS agent will handle it. This opens up new possibilities for customer support, product inquiries, and more.
What's Next?
These updates make your AI Receptionist more versatile and powerful than ever. We're constantly working to improve your experience and add new capabilities that help you serve your customers better.
A haiku from our mainline AI Receptionist, dedicated to all AI Receptionist clients:
Sunrise paints the sky -
New year, bright with hope and calm,
Fresh starts softly glow.
If you have questions or feedback, our support team is always here to help!
Go to your dashboard to explore these new features.
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